Frequently Asked Questions
Everything you need to know about bringing Parker on the Porch into your home.
What is the typical shipping timeframe for home decor items?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, we ship exclusively within the United States and Canada. We are looking to expand our shipping zones in the near future.
What is your return policy for home textiles and accessories?
We accept returns on unused, unwashed items in their original packaging within 30 days of delivery. Please note that custom-made or personalized items are final sale.
How can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products handmade or mass-produced?
At Parker on the Porch, we pride ourselves on a curated selection of artisan-inspired goods. Many of our items are handcrafted in small batches to ensure unique quality and character.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.